It also provides a systemic approach for creating a culture that's positive and respectful while improving the bottom line. This book demonstrates how this impacts both organizational social responsibility and the bottom line. Frances hesselbein, former CEO of the Girl Scouts of the U. S. A. Founding president and chairman of Leader to Leader Institute, formerly The Peter F.
Toxic Workplace!: Managing Toxic Personalities and Their Systems of Power #ad - Kusy and holloway share how their national research translates into real-world practices in organizations. Read it and you will engage your organization in new, more authentic, Leadership from the Inside Out and senior partner, author, and effective ways!" —Kevin Cashman, Korn/Ferry Leadership & Talent Consulting .
Drucker foundation for nonprofit Management "Transforming the culture to support the strategy and mission is the real stuff of leadership. I endorse their practical, concrete approaches that will make a significant difference in organizations today and in the future.
Trust and Betrayal in the Workplace: Building Effective Relationships in Your OrganizationBerrett-Koehler Publishers #ad - Drs. In this third edition, the authors provide the most detailed blueprint available for building highly effective, trust-based connections and organizations. Trust is a non-negotiable for high performing relationships and organizations. As pioneers in the field of trust, dennis and michelle tell the truth about what it takes to build sustainable trust in the workplace – trust that withstands the tests of time, geography, and an increasingly volatile and competitive marketplace.
Dennis and michelle reina have rewritten this third edition of their best-selling, award-winning book Trust and Betrayal in the Workplace to empower everyone at every level of responsibility – not just leaders – to build and sustain trust in their workplaces. Updated and completely rewritten with new case studies, and reflections, tips, tools, this third edition is the culmination of the authors' more than 20 years of rigorous research and “in the trenches” trust building experience with hundreds of organizations and thousands of people around the world.
Trust and Betrayal in the Workplace: Building Effective Relationships in Your Organization #ad - . In this rewritten third edition of trust and Betrayal in the Workplace, the authors reveal their practical, proven approaches to accessing this right to trust - one thought, intention, and behavior at a time. Drs. Yet trust is fragile, and ninety percent of the behaviors that break it are subtle, fleeting, and unintentional.
Dennis and michelle reina have devoted their careers to trust because they believe that people don't just want and need trustworthy relationships – they have a fundamental right to them.
Why I Don't Work Here Anymore: A Leader's Guide to Offset the Financial and Emotional Costs of Toxic EmployeesProductivity Press #ad - Dr. Some of these practices include: Calculating the real financial cost of toxic people in your organization. Providing direct and respectful feedback to a toxic peer, direct report, and even your boss. Replacing traditional exit interviews -- that often don’t work very well -- with a method for dealing with toxic chameleons who "knock down and kiss up.
Hiring, engaging talent, and even firing people based on a new approach to values-based performance management. You will emerge with a newfound understanding that restores personal well-being and increased financial performance. You may not have realized that these individuals not only take their tolls on our emotional psyches, but the financial outcomes of their organizations as well.
Why I Don't Work Here Anymore: A Leader's Guide to Offset the Financial and Emotional Costs of Toxic Employees #ad - . You have likely heard stories from friends, shames, and colleagues who quit a job because of a toxic person—an individual who belittles, shames, humiliates, family members, or bullies. Through this book’s many case examples, as well as evidence-based practices and templates, each chapter singles out one main issue and how to resolve it with respect and clarity.
Kusy presents concrete practices that will restore civility and respect into your organization as well as with increased financial performance.
Rising Above a Toxic Workplace: Taking Care of Yourself in an Unhealthy EnvironmentNorthfield Publishing #ad - Rising above a toxic workplace tells authentic stories from today's workers who share how they cope, change, or quit. The environment causes people to have physiological responses as if they’re in a fight-or-flight situation. Learn how to thrive in—or escape from—a toxic work environment. People smile, make jokes, talk openly and help one another.
Annie mckee author, poisonous people, consultantMany employees experience the reality of bullying bosses, and soul-crushing cultures on a daily basis. Insightfully illustrating from these accounts, paul White, authors Gary Chapman, and Harold Myra blend their combined experiences in ministry and business to deliver hope and practical guidance to those who find themselves in an unhealthy work environment.
Rising Above a Toxic Workplace: Taking Care of Yourself in an Unhealthy Environment #ad - Healthy people become ill. Toxic organizations are rife with conflict, fear, and anger. Candidly they open up about what they learned, what they wish they had done, and how to gain resilience. Includes a survival Guide and Toolkit full of strategies and realistic insights. Colds, flu and stress-related illnesses such as heart attacks are more common.
By contrast, in resonant organizations, people take fewer sick days and turnover is low.
The Schmuck in My Office: How to Deal Effectively with Difficult People at WorkSt. Martin's Press #ad - Along with nailing down the various types, she looks at personality traits and explains how dysfunctional interactions among coworkers can lead to workplace fiascos. It’s hard to understand why schmucks act the way they do, but one thing is certain-they seem to come in all shapes and sizes. She also makes readers consider the most difficult thing of all: despite where your finger may be pointing, sometimes you are the “schmuck”! Let Dr.
Jody foster explains the entire spectrum of people we may think of as schmucks, how they can decrease productivity, destroy teams, and generally make everyone else unhappy. Narcissus-the condescending attention-seeker who carelessly steps on everyone’s toes - the flytrap-the bringer of chaos whose emotional instability causes an office maelstrom - The Bean Counter-the orderly perfectionist who never gives up control, even when it’s full-steam-ahead to disaster - The Robot-the unreadable stone wall who just can’t connect Sound like anyone you know? These are just a few of the more prominent types of difficult people at work.
The Schmuck in My Office: How to Deal Effectively with Difficult People at Work #ad - She helps readers understand schmucks as people, figure out how to work with them, and ultimately solve workplace problems. Foster teach you how to make your workplace a happier and more productive one. This is a timely must-read for managers and anyone who has ever had to deal with a difficult coworker; it addresses a ubiquitous problem in a proactive, positive manner that should get the desired results.
Publishers weekly everyone has a “schmuck” in their office-a difficult, confuses coworkers, disruptive person who upsets the workplace, and causes concern.
The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn'tBusiness Plus #ad - Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes. And why they can be so destructive to your company. What an asshole!"how many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I.
The definitive guide to working with -- and surviving -- bullies, jerks, tormentors, despots, backstabbers, tyrants, egomaniacs, creeps, and all the other assholes who do their best to destroy you at work. Practical, compassionate, wall street journal, this guide offers:strategies on how to pinpoint and eliminate negative influences for goodIlluminating case histories from major organizationsA self-diagnostic test and a program to identify and keep your own "inner jerk" from coming outThe No Asshole Rule is a New York Times, and in places downright funny, USA Today and Business Week bestseller.
Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging PersonalitiesAMACOM #ad - When you do, your colleagues, you, and your company will be all the better for it! . Don’t let them rent space inside of you and turning everything to mold. And again. Like it or not, the bulk of our waking hours are spent with people at work--people who can grate on our nerves. With powerful phrases for dealing with Difficult People, anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread.
And again. Helpful features inside this practical and easy-to-use book include:• thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each • Nonverbal communication skills to back up your words • Sample dialogues that demonstrate how phrasing improves interactions • A five-step process for moving from conflict to resolution • “Why This Works” sections that provide detailed explanationsButton-pushing situations are going to come up today at work--and tomorrow too.
Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities #ad - Instead, spotlight-hugging, most of us are going to work today with individuals who at times come across as incompetent, lazy, whiny, or backstabbing. And then tomorrow we go to work with them again. The key to a harmonious, highly effective work environment is not by ensuring you work among carbon-copies of yourself whose personalities never clash with one another or with you.
Toxic People.The Rules of the Game: How to Identify and Deal with Toxic, Irrational and Difficult People in Your Life#ad - In everyone’s life, smash your self-esteem, there are difficult people whose goal is to make your life unbearable, humiliate and trample you. How should you deal with relationships that pull you down, limit your progress, and affect your mental health? should you just continue on and hope for the best? Is it more prudent to get rid of toxic people? Or is there something you can do first before cutting them out? Is there a way to communicate with difficult people; to let them know what they are doing to you? What happens if they know and still do not change? Should you still retain them in your life? I have written this book about toxic relationships to help you answer these questions.
Your success, and fulfillment in life are important, happiness, and you cannot let anyone stand in the way of those. What will you learn by reading this book about toxic people?You will understand the definition of difficult people. You will know why people become toxic. You will distinguish between types of difficult people.
Toxic People.The Rules of the Game: How to Identify and Deal with Toxic, Irrational and Difficult People in Your Life #ad - You will learn how to determine which people are toxic. You will find out why you may attract negative people in your life and how to avoid them. You will learn to improve your self-esteem and to set boundaries with difficult people. You will learn how to build effective communication with toxic people. You will learn to take responsibility for your life.
Working With You is Killing Me: Freeing Yourself from Emotional Traps at WorkBusiness Plus #ad - Through quizzes, and field-tested strategies, case examples, you'll learn how to handle any bad work relationship. For anyone trapped in an energy-zapping relationship with a co-worker, or subordinate, boss, Crowley and Elster offer an exit strategy - a highly practical and easily implemented guide to making the situation workable.
Publishers weekly if you find yourself frustrated with a colleague whose incompetence is driving you crazy, a boss who gets angry when you're not a mind reader, or an employee who challenges your authority, chances are you're caught in an emotional trap at your job. In this pragmatic, insightful guide, psychotherapist Katherine Crowley and business consultant Kathi Elster teach you how to eliminate your workplace woes step by easy step.
Working With You is Killing Me: Freeing Yourself from Emotional Traps at Work #ad - The solution is simple: Take control of your own response. With your newfound emotional skills, you'll be able to: manage an ill-tempered boss before he or she explodesDetach from coworkers whose irritating habits ruin the dayDefend yourself from idea-pilfering rivalsGet out of the grip of toxic relationshipsProtect your work territory from "boundary busters"Break out of the limiting roles that box you inParent your difficult employees to get the results you want.
. And much, much more.
Good Boss, Bad Boss: How to Be the Best... and Learn from the WorstBusiness Plus #ad - Stanford professor robert sutton weaves together the best psychological and management research with compelling stories and cases to reveal the mindset and moves of the best and worst bosses. They aspired to become or work for an all-around great boss, commitment, somebody with the skill and grit to inspire superior work, and dignity among their charges.
As Dr. Sutton digs into the nitty-gritty of what the best and worst bosses do, a theme runs throughout Good Boss, Bad Boss - which brings together the diverse lessons and is a hallmark of great bosses: They work doggedly to "stay in tune" with how their followers and superiors, peers, and customers too react to what they say and do.
This book was inspired by the deluge of emails, research, phone calls, and conversations that Dr. If you are a boss who wants to do great work, what can you do about it? Good Boss, Bad Boss is devoted to answering that question. Sutton adds revelatory thoughts about such legendary bosses as Ed Catmull, Steve Jobs, A.
Good Boss, Bad Boss: How to Be the Best... and Learn from the Worst #ad - G. Sutton experienced after publishing his blockbuster bestseller The No Asshole Rule. Now with a new chapter that focuses on what great bosses really do. These heart-breaking, inspiring, and sometimes funny stories taught Sutton that most bosses - and their followers - wanted a lot more than just a jerk-free workplace.
Managing Difficult People: A Survival Guide For Handling Any EmployeeAdams Media #ad - From sneaky slackers to resident office tormentors, the social butterfly, the know-it-all, helping you identify and deal with specific personality types such as The Bully, The Procrastinator, The Complainer or Whiner, The Overly Sensitive Person, this handy guide cuts to the chase, The Silent Type, The "No People Skills" Person, The Rookie, and The Manipulator.
. Don't let negaholics rule your workplace!As a manager, you're sandwiched between the pressure of senior executives and the demands of your own staff memebers. The last thing you need is an unruly employee whose chronic "negaholic" attitude upsets your office applecart and affects the morale of your entire staff.
Managing Difficult People: A Survival Guide For Handling Any Employee #ad - Managing difficult People gives you the tools you need to cope with all kinds of difficult employees.